All features

Fourteen products. One login.

Everything SYP does, product by product, with nothing left out. Jump to the one you need.

82 features in 14 products
Or I want to:
01The Stands

Community Challenge

Gamification for your whole community: fans earn points over a set period and climb a public leaderboard.

  • Points for story mentions, story replies, comments, DMs and follows
  • Trivia Challenge: a multi-question quiz in DMs
  • Flash Question: one question, answered in a story reply or comment
  • Poll: fans vote A to D, with a secret answer and a community favourite
  • Squad Invite: tag friends and earn points when they join
  • Comment Likes Contest: the most-liked comment wins
  • Story mention and DM challenges
  • Public live leaderboard, with "DM LEADERBOARD" to check your rank
  • Rewards by tier, top N or group, picked automatically or by hand
  • Challenge rules page, rules acceptance and an age check
  • Opt-in by post, DM keyword or mini game
  • Completion messages when a fan finishes
Live leaderboard
1 · LéaTrivia, Poll
2 · MarcoSquad Invite
3 · AmaraFlash Question
YouDM LEADERBOARD
02The Stands

Campaigns and automations

Every kind of campaign, with the replies and rewards that follow it handled for you.

  • Broadcast, brief, seeding, story mention, story comment, post comment and post mention campaigns
  • Auto-replies: story to DM and comment to DM
  • Tone, reply speed and a sentiment filter
  • Rewards: generated codes, your own codes, QR codes, links, Shopify discounts, messages and templates
  • Random draws and giveaways, timed or manual
  • Multi-language campaigns with auto-translate
  • Campaign wizard with an AI content plan
  • Blacklists, global or shared between campaigns
An automation
TriggerComment on a post
ReplyDM, friendly tone
RewardShopify discount
FilterSkip negative
03The Bench

Match Pulse and Arena Pulse

For sports and events: your fan base read live, around every fixture.

  • Live match sync: fixtures, scores and match day
  • Fan Buzz, Active Fans and Audience Echo
  • Love Count, Real Reach and Momentum
  • Temperature and Community Shift
  • Arena events pulled automatically from the venue website
  • Goal-based plans: matchday buzz, ticket sales, merch, leads, followers, loyalty, sponsor visibility, UGC
Matchday, live
Fan Buzz
Momentum
Temperature
Real Reach
04The Stands

Content Studio

Make, plan and publish your content without leaving SYP.

  • Story, post and reel builder in 9:16, 4:5 and 1:1
  • AI image generation (Gemini or OpenAI) and AI video generation
  • Content calendar with an AI-generated monthly plan
  • Drafts review before anything is scheduled
  • Publish and schedule to Instagram, Facebook, TikTok, Threads and X
  • Instagram feed view with insights
  • Brand Kit: logos, fonts, colours and brand materials
Builder formats
Story 9:16Post 4:5Square 1:1InstagramTikTokThreads · X
05The Bench

Meta compliance and approvals

Nothing goes live until it has been checked and approved.

  • Automatic Meta content-policy checks on content, assets, campaign messages and challenge messages
  • Violations flagged as low or high severity
  • Approval workflow: approve or reject before publishing
  • My Tasks: a personal review queue for each team member
Review queue
Story draftApproved
Campaign messageHigh severity
Challenge messageLow severity
New assetWaiting
06The Clubhouse

WhatsApp fan channel

A direct line to fans who chose to hear from you, with perks worth opening.

  • Broadcasts in three steps: audience, message, schedule
  • Broadcast calendar
  • Channels, keywords and opt-in by QR poster
  • Perks: shop code, birthday gift, combo voucher, flash drops
  • Perks: ticket presale, last-minute seats, away packs, numbered merch
  • Perks: raffle, meet and greet, seat upgrade, Legends Lounge
  • Perks: fast track, F&B ordering, cart concierge
  • Perk reports showing spend, savings and runs
  • Template manager, consent and compliance setup
WhatsApp channel
PERKS
This week: ticket presale, birthday gift, fast track.
Open my perks
Perks Hub
07The Clubhouse

Prime Membership

A paid fan club that fans join and manage in the chat.

  • Paid subscription for fans through Stripe Connect
  • Branded offer, welcome and payment pages
  • Pages matched to the flow the fan came from
  • Self-service cancellation, with reasons
Prime, branded for you
Offer pagePayment pageWelcome pageCancel, self-service
08The Stands

Inbox and AI messaging

Every conversation in one place, with AI doing the first pass.

  • One inbox for Instagram, Facebook, WhatsApp and TikTok
  • Sentiment analysis on every message
  • AI suggested replies: AI drafts, a human approves
  • AI agent that answers fans from your knowledge base
  • Handover to a human when it is needed
  • Knowledge gaps: the questions the AI could not answer
Inbox
What time do gates open?
Gates open at 6pm, 90 minutes before kick-off. Want a reminder?
Talk to a person
Answered from your knowledge base
09The Bench

Fan CRM

Name, contact and consent for every fan, in one profile.

  • Fan and influencer profiles with a fan score
  • One identity per fan across channels
  • Fan Lists with CSV export
  • Personas: segments by age, gender, score, country and channel
  • Birthday rewards
Fan profile
NameLéa
ChannelsInstagram · WhatsApp
Persona18 to 24 · France
Fan scoreRising
10The Bench

Rewards and ROI

Follow every reward from the message to the till.

  • Coupon redemption
  • Staff scanner to validate codes
  • Sales funnel: sent, clicked, claimed, redeemed
  • Shopify integration
Reward funnel
Sent
Clicked
Claimed
Redeemed
11The Bench

Analytics

The numbers your team and your sponsors ask for.

  • Overview
  • Content
  • Media listening
  • Active followers and audience
  • Campaigns
  • Sales and rewards
Reports
OverviewContentMedia listeningAudienceCampaignsSales and rewards
12The Bench

AI Assistant and MCP

Ask your data a question, in SYP or in the AI tools you already use.

  • In-app assistant with starters: campaign kickoff, influencer brief, post-campaign report
  • MCP server so Claude, Cursor or GPT can work with your data
  • AI credits system
Assistant
Who has not been thanked yet?
12 fans won rewards this week and have not been thanked yet. Want me to draft a message?
Post-campaign report
Works in Claude, Cursor or GPT too
13For agencies

Partner and white-label

Run SYP for all your clients, under your own brand.

  • Partner dashboard for multiple client organisations
  • Partner branding, plans and invoices
  • Log in as a client, with an audit log
Partner dashboard
Client ALog in as
Client BLog in as
Client CLog in as
Audit logEvery access
14For your team

Platform

The basics every team needs, already in place.

  • Team members with roles and invites
  • Stripe billing and plans
  • Guided product tours
  • Industry modes: sports, hospitality, retail
  • English, French and Romanian
Built in
Roles and invitesBilling and plansProduct toursSports · Hospitality · RetailEN · FR · RO

No app. No new hires. SYP runs it.

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