Fourteen products. One login.
Everything SYP does, product by product, with nothing left out. Jump to the one you need.
Community Challenge
Gamification for your whole community: fans earn points over a set period and climb a public leaderboard.
- Points for story mentions, story replies, comments, DMs and follows
- Trivia Challenge: a multi-question quiz in DMs
- Flash Question: one question, answered in a story reply or comment
- Poll: fans vote A to D, with a secret answer and a community favourite
- Squad Invite: tag friends and earn points when they join
- Comment Likes Contest: the most-liked comment wins
- Story mention and DM challenges
- Public live leaderboard, with "DM LEADERBOARD" to check your rank
- Rewards by tier, top N or group, picked automatically or by hand
- Challenge rules page, rules acceptance and an age check
- Opt-in by post, DM keyword or mini game
- Completion messages when a fan finishes
Campaigns and automations
Every kind of campaign, with the replies and rewards that follow it handled for you.
- Broadcast, brief, seeding, story mention, story comment, post comment and post mention campaigns
- Auto-replies: story to DM and comment to DM
- Tone, reply speed and a sentiment filter
- Rewards: generated codes, your own codes, QR codes, links, Shopify discounts, messages and templates
- Random draws and giveaways, timed or manual
- Multi-language campaigns with auto-translate
- Campaign wizard with an AI content plan
- Blacklists, global or shared between campaigns
Match Pulse and Arena Pulse
For sports and events: your fan base read live, around every fixture.
- Live match sync: fixtures, scores and match day
- Fan Buzz, Active Fans and Audience Echo
- Love Count, Real Reach and Momentum
- Temperature and Community Shift
- Arena events pulled automatically from the venue website
- Goal-based plans: matchday buzz, ticket sales, merch, leads, followers, loyalty, sponsor visibility, UGC
Content Studio
Make, plan and publish your content without leaving SYP.
- Story, post and reel builder in 9:16, 4:5 and 1:1
- AI image generation (Gemini or OpenAI) and AI video generation
- Content calendar with an AI-generated monthly plan
- Drafts review before anything is scheduled
- Publish and schedule to Instagram, Facebook, TikTok, Threads and X
- Instagram feed view with insights
- Brand Kit: logos, fonts, colours and brand materials
Meta compliance and approvals
Nothing goes live until it has been checked and approved.
- Automatic Meta content-policy checks on content, assets, campaign messages and challenge messages
- Violations flagged as low or high severity
- Approval workflow: approve or reject before publishing
- My Tasks: a personal review queue for each team member
WhatsApp fan channel
A direct line to fans who chose to hear from you, with perks worth opening.
- Broadcasts in three steps: audience, message, schedule
- Broadcast calendar
- Channels, keywords and opt-in by QR poster
- Perks: shop code, birthday gift, combo voucher, flash drops
- Perks: ticket presale, last-minute seats, away packs, numbered merch
- Perks: raffle, meet and greet, seat upgrade, Legends Lounge
- Perks: fast track, F&B ordering, cart concierge
- Perk reports showing spend, savings and runs
- Template manager, consent and compliance setup
Prime Membership
A paid fan club that fans join and manage in the chat.
- Paid subscription for fans through Stripe Connect
- Branded offer, welcome and payment pages
- Pages matched to the flow the fan came from
- Self-service cancellation, with reasons
Inbox and AI messaging
Every conversation in one place, with AI doing the first pass.
- One inbox for Instagram, Facebook, WhatsApp and TikTok
- Sentiment analysis on every message
- AI suggested replies: AI drafts, a human approves
- AI agent that answers fans from your knowledge base
- Handover to a human when it is needed
- Knowledge gaps: the questions the AI could not answer
Fan CRM
Name, contact and consent for every fan, in one profile.
- Fan and influencer profiles with a fan score
- One identity per fan across channels
- Fan Lists with CSV export
- Personas: segments by age, gender, score, country and channel
- Birthday rewards
Rewards and ROI
Follow every reward from the message to the till.
- Coupon redemption
- Staff scanner to validate codes
- Sales funnel: sent, clicked, claimed, redeemed
- Shopify integration
Analytics
The numbers your team and your sponsors ask for.
- Overview
- Content
- Media listening
- Active followers and audience
- Campaigns
- Sales and rewards
AI Assistant and MCP
Ask your data a question, in SYP or in the AI tools you already use.
- In-app assistant with starters: campaign kickoff, influencer brief, post-campaign report
- MCP server so Claude, Cursor or GPT can work with your data
- AI credits system
Partner and white-label
Run SYP for all your clients, under your own brand.
- Partner dashboard for multiple client organisations
- Partner branding, plans and invoices
- Log in as a client, with an audit log
Platform
The basics every team needs, already in place.
- Team members with roles and invites
- Stripe billing and plans
- Guided product tours
- Industry modes: sports, hospitality, retail
- English, French and Romanian
